Horseshoe casino in shreveport la

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Long story short… I never let anyone touch my card except for the person at the hotel and the thief was either at the hotel or someone who works for the company who runs the app for the casino/hotel. I contacted the casino hotel and spoke with “security” which apparently was a waste of time because they never got back with me to let me know if they were or were not able to find out any information concerning my complaint. I advised the credit company to shut it down due to the fact that I was definitely not transferring anything and this was a fraudulent transfer. On Tuesday (), I was notified by my credit card company that someone had attempted to do a “balance transfer” of over $900.00 at 08:07am. I enjoyed my time at the hotel and the casino….the problem came on Tuesday, April 5th. The employee told me no problem and we could correct the issue and all he needed was my DL and the “credit card” I had reserved the room with to finish the transaction. I arrived at the hotel and was checking in when I realized that I had only booked for one night. I booked my room online through their app and followed all the correct procedures on securing my room including using my credit card which I had not used in almost 2 years. I stayed at the casino’s hotel March 29th and 30th and was really not displeased with the stay itself considering the fact that my stay was a comp room.

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